Baiiiz Terms and Conditions

Last Updated: 18 April 2025

Welcome to Baiiiz, a multi-vendor marketplace operated by Webzieh Creations Limited (“we”, “us”, “our”). By accessing or using the Baiiiz website or mobile applications (collectively, the “Platform”), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our services.

1. About Baiiiz

Baiiiz is a marketplace platform that enables registered users (“Customers” or “you”) to purchase products from various independent sellers, distributors, manufacturers, and from Webzieh Creations Limited directly. Baiiiz acts as an intermediary, facilitating transactions but does not own or control the products listed by third-party sellers.

2. Eligibility

To use Baiiiz, you must be at least 18 years old and capable of entering into legally binding contracts. By using the Platform, you confirm that you meet these requirements.

3. Account Registration

  • You must create an account with accurate, current, and complete information.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • You must promptly update any information to keep your account accurate.

4. Purchases and Payments

  • All prices are listed in GBP (£) and include applicable VAT unless otherwise stated.

  • Payments are processed securely via Stripe. By making a purchase, you agree to Stripe’s terms and conditions.

  • Baiiiz charges sellers a service fee and transaction fee; these do not affect the price you pay as a customer.

5. Order Fulfilment and Shipping

  • Products are shipped directly by the respective sellers. Estimated delivery times are provided by sellers and may vary.

  • Sellers are responsible for providing tracking information and ensuring timely delivery.

  • If your order is delayed, damaged, or not delivered, please contact the seller through the Platform. Baiiiz will assist in resolving disputes as needed.

6. Returns, Refunds, and Cancellations

  • You have the right to cancel your order within 14 days of receiving your goods (“cooling-off period”) for most items, in accordance with the Consumer Contracts Regulations 2013.

  • To initiate a return, contact the seller via the Platform. The seller will provide return instructions.

  • Refunds are processed within 7 working days after the seller confirms receipt of the returned product or agrees to a refund for any reason.

  • Return shipping costs are covered by you unless the seller agrees to cover them or the product is faulty or not as described.

  • Some items (e.g., perishable goods, personalised items, unsealed software) may not be eligible for return.

7. Product Descriptions and Liability

  • Sellers are responsible for ensuring that product descriptions, images, and prices are accurate and not misleading.

  • Baiiiz does not guarantee the quality, safety, legality, or fitness for purpose of products sold by third-party sellers.

  • If a product is faulty, not as described, or otherwise in breach of your statutory rights, you may be entitled to a refund, replacement, or repair under the Consumer Rights Act 2015.

8. Disputes and Resolution

  • If you have a dispute with a seller, please attempt to resolve it directly via the Platform’s messaging system.

  • If a resolution cannot be reached, you may escalate the issue to Baiiiz for mediation.

  • Baiiiz will make reasonable efforts to assist but is not liable for disputes between buyers and sellers.

9. Acceptable Use

  • You agree not to use the Platform for any unlawful, fraudulent, or abusive purposes.

  • You must not post or transmit any content that is offensive, defamatory, or infringes on the rights of others.

10. Intellectual Property

  • All content on the Platform (excluding product listings) is owned by Webzieh Creations Limited or its licensors and is protected by copyright and other intellectual property laws.

  • You may not use, copy, or distribute any content from the Platform without our express permission.

11. Limitation of Liability

  • To the extent permitted by law, Baiiiz and Webzieh Creations Limited are not liable for any indirect, incidental, or consequential damages arising from your use of the Platform.

  • Our total liability to you for any claim arising out of or in connection with these Terms shall not exceed the amount you paid for the relevant product.

12. Changes to These Terms

  • We may update these Terms from time to time. Any changes will be posted on this page with the updated date.

  • By continuing to use the Platform after changes are made, you agree to be bound by the revised Terms.

13. Governing Law

  • These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Webzieh Creations Limited (trading as Baiiiz)
182-184 High Street North,
East Ham,
London, E6 2JA,
United Kingdom.
Email: info@webzieh.com

By using Baiiiz, you confirm that you have read, understood, and agree to these Terms and Conditions.

 

Shopping Cart