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Browse products, add items to your cart, and checkout by entering delivery and payment details.

We process payments securely through Stripe. Unlike many sites, we only capture payment after your order passes our individual quality check.

Orders usually take 8–14 days. This includes a strict 3–4 day quality control process before shipping to ensure your product is defect-free.

Because we prioritize quality. Every product undergoes manual inspection and testing before shipment, unlike platforms that ship directly without checks.

Once shipped, you’ll receive a tracking link via email or SMS to monitor your order’s progress.

If your item fails inspection, we will cancel the order automatically and you won’t be charged since payment is only captured after QC approval.

Please provide photo or video proof of the damage or incorrect item. We report it directly to the manufacturer and arrange a replacement or refund.

Free shipping is offered on order above a fixed amount which may vary based on international shipping charges and always available for Prime Members.

We accept returns within 14 days after delivery, provided proof of defect/damage is submitted for manufacturer approval. Changing mind without issue may not qualify.

Yes, Baiiiz partners only with verified sellers and manufacturers, ensuring that every product passes through strict checks before shipping.

Baiiiz is a platform for sellers and manufacturers to connect directly with buyers, but with an extra layer of quality control that sets us apart.

You can contact us via WhatsApp chat, email, or our website’s live support section for quick help.

Prime is our premium plan offering 30% discount, free shipping, priority support, and faster issue resolution.

It’s £6.99 per month, providing value through savings and perks.

While QC still applies to all orders (3–4 days), Prime Members benefit from priority handling in dispatch & manufacturer coordination.

No. Free shipping is guaranteed on all eligible orders for Prime Members.

Just like all buyers, payment is only captured via Stripe once the product passes quality check.

Yes, Prime Members get exclusive early access to new arrivals, sales, and promotions.

Prime Members have dedicated WhatsApp support with priority replies and direct escalation to manufacturer teams if needed.

Yes, you can cancel anytime from your account settings without penalty.

Yes, you can upgrade anytime, although Prime benefits only apply from the next order.

The order will be canceled and you won’t be charged, just like normal users.

No, membership fees aren’t refundable, but the savings usually outweigh the monthly cost.

Prime Members get priority return handling, but the requirement for photo/video proof remains the same.

Register on our seller portal, upload your documents, and wait for approval before listing products.

Most categories are permitted, but restricted/prohibited items based on UK law and Baiiiz policy are not allowed.

Baiiiz performs 3–4 day quality inspections on each order before shipping. Products failing checks are returned to the seller at no cost to buyers.

Since we capture payments only after quality checks, sellers receive payment after 14 days from successful order delivery to  their registered bank account.

Yes. Sellers can choose Baiiiz Fulfilled services (where we handle delivery) or arrange their own logistics.

Delivery usually takes 8–14 days because Baiiiz inspects products before shipping to ensure top quality.

Customers must submit photo or video proof for defects. If approved, the manufacturer/seller must provide a replacement or refund.

Yes, sellers can create special offers, and Baiiiz also offers sponsored listings for higher visibility.

Yes, sellers can use Baiiiz for dropshipping, provided they meet our quality and delivery standards.

Our Seller Dashboard provides real-time sales reporting, earnings, and customer review tracking.

Baiiiz charges a small commission percentage per sale. The rate depends on the product category.

Sellers receive dedicated account support, WhatsApp assistance, and guidance from Baiiiz to increase sales.