Privacy Policy

Privacy Policy

Effective Date: 18 April 2025
Baiiiz, operated by Webzieh Creations Limited

Your privacy is very important to us. This Privacy Policy explains how Baiiiz (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you use our website and mobile applications. We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all relevant UK privacy laws.

1. Who We Are

Baiiiz is a multi-vendor e-commerce marketplace operated by Webzieh Creations Limited, registered in the United Kingdom. We act as the data controller for your personal information.

Contact:
Webzieh Creations Limited
182-184 High Street North,
East Ham,
London, E6 2JA,
United Kingdom.
Email:info@webzieh.com

2. What Data We Collect

We collect and process the following types of personal data:

  • Identity Data: Name, username, date of birth, and account credentials.

  • Contact Data: Billing address, delivery address, email address, and phone number.

  • Financial Data: Payment card details (processed securely via Stripe; we do not store full card details).

  • Transaction Data: Details of products purchased, order history, and payment records.

  • Technical Data: IP address, login data, browser type, device information, cookies, and usage data.

  • Profile Data: Your account preferences, reviews, feedback, and communication preferences.

  • Marketing Data: Your preferences in receiving marketing from us and third parties.

  • Vendor Data: For sellers, business name, registration details, and payment account information.

3. How We Collect Your Data

We collect data in the following ways:

  • Directly from you: When you register, place an order, contact us, fill out forms, or communicate with us.

  • Automatically: Through cookies and similar technologies when you browse our site or use our apps.

  • From third parties: Such as payment providers (Stripe), analytics providers, and plugins (e.g., WooCommerce, WCFM, SEOPress, Elementor, Astra, and other plugins required for platform operation).

4. How We Use Your Data

We process your data for the following purposes and legal bases:

PurposeLegal Basis
To register your accountContractual necessity
To process and deliver your ordersContractual necessity
To manage payments and refundsContractual necessity
To communicate with youContractual necessity/Consent
To manage your relationship with usLegitimate interests/Contract
To provide customer supportContractual necessity
To manage seller accounts and payoutsContractual necessity
To comply with legal obligationsLegal obligation
To improve our website and servicesLegitimate interests
To send marketing communicationsConsent (you can withdraw anytime)
To prevent fraud and ensure securityLegitimate interests/Legal obligation
 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyse site usage (e.g., via Google Analytics, SEOPress)

  • Personalise your experience

  • Manage logins and shopping carts

You can manage your cookie preferences via our cookie banner or browser settings.

6. Sharing Your Data

We only share your data where necessary and with appropriate safeguards:

  • Sellers/Vendors: To fulfil your orders and process returns.

  • Payment Providers: Stripe for payment processing (PCI DSS compliant).

  • Service Providers: Web hosting, analytics, marketing, and plugin providers (e.g., WooCommerce, WCFM, SEOPress, Elementor, Astra, Brainstorm Force, and other recommended plugins).

  • Legal Compliance: With regulators, law enforcement, or to comply with legal obligations.

  • Business Transfers: In the event of a merger, sale, or acquisition.

We do not sell your personal data.

7. International Data Transfers

Your data may be processed outside the UK or EEA. If so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or transfers to countries deemed adequate by the UK government.

8. Data Security

We implement robust security measures including:

  • SSL encryption for all data in transit

  • Secure, access-controlled storage

  • Regular security audits and updates

  • Limiting access to personal data to authorised staff only

  • PCI DSS compliance for payment processing

9. Data Retention

We retain your data only as long as necessary:

  • For customer accounts: As long as your account is active or as required by law.

  • For orders and transactions: 6 years for tax and legal purposes.

  • For marketing: Until you withdraw consent.

  • For cookies: As detailed in our Cookie Policy.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct or update your data

  • Erase your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability (receive your data in a structured format)

  • Withdraw consent at any time for marketing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at [Insert Contact Email].

11. Children’s Privacy

Baiiiz is not intended for children under 18. We do not knowingly collect data from children.

12. Third-Party Links and Plugins

Our website may contain links to third-party sites and use third-party plugins. We are not responsible for their privacy practices. Please review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified on our website or by email.

14. Contact Us

For questions about this policy or to exercise your rights, contact:

Webzieh Creations Limited (trading as Baiiiz)
182-184 High Street North,
East Ham,
London, E6 2JA,
United Kingdom.
Email:info@webzieh.com

By using Baiiiz, you acknowledge you have read and understood this Privacy Policy.

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